Frequently Asked Questions

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is a dedicated professional who provides remote support for administrative, technical, or business tasks. At OnPoint Executive Virtual Assistant, I specialise in partnering with dance studio owners to manage their day-to-day operations, bookkeeping, and strategic projects, allowing them to focus on teaching and growing their studio.

Can OnPoint EVA help me with enrolment and student management?

Absolutely! I can manage your studio’s enrolment process, track student attendance, and coordinate communication with students and parents. This ensures your enrolment runs smoothly and your students receive timely updates.

How can OnPoint EVA help me stay organised during busy recital or competition seasons?

During high-pressure times like recital and competition seasons, I offer comprehensive event coordination and admin support to ensure your schedule, communication, and logistics are managed seamlessly. This lets you focus on your dancers and their performances without the stress of planning.

Will you be familiar with the dance industry and its unique requirements?

Yes, my background in dance and administration makes me uniquely positioned to understand the specific needs and challenges of dance studio operations. I know the importance of balancing teaching, event preparation, and client relationships.

What kind of tasks can OnPoint EVA help me with?

I offer services tailored to the needs of dance studio owners, including detailed bookkeeping, executive-level admin support, class and event scheduling, student communication management, project coordination, and recital or event planning. My goal is to streamline your operations so you can focus on your passion for dance.

How do I know what tasks to delegate to my OnPoint EVA?

In our initial discovery call, I will help you pinpoint tasks that can be effectively delegated. Ideal tasks include bookkeeping, scheduling, enrolment tracking, event planning, and communication management. By handling these tasks, I allow you to focus on teaching and strategic development.

I've never outsourced work before. How does hiring OnPoint EVA work?

Starting with OnPoint EVA is easy. We begin with a 30-minute discovery call to discuss your studio’s unique challenges and needs. From there, I develop a customised support plan that fits your goals. My process ensures you feel confident that your studio’s administrative and operational needs are in capable hands.

How do I communicate with OnPoint EVA?

We’ll discuss the communication methods that work best for you, whether that’s email, video calls, phone calls, or messaging apps. Regular check-ins will keep you informed, ensuring tasks are on track and your studio runs smoothly.

How can I trust a VA with confidential information?

Trust and confidentiality are fundamental to my work. Having supported high-profile clients and managed sensitive information, I adhere to strict confidentiality protocols. To build trust, I recommend starting with non-sensitive tasks and gradually expanding to more comprehensive support as our partnership strengthens.

What if I only need OnPoint EVA for a few hours a week?

OnPoint EVA services are flexible. You can scale my support up or down depending on your studio’s needs, whether you need just a few hours a week or more extensive help during busy periods or events.

How do I get started with an OnPoint EVA?

Getting started is simple. Contact me for a 30-minute discovery call to discuss your studio’s needs. From there, I’ll create a customised plan to ensure OnPoint EVA services align with your goals, empowering your studio with expert support.

Why should I choose OnPoint EVA over doing the work myself or hiring an in-house assistant?

Choosing OnPoint EVA means gaining a partner who’s dedicated to your studio’s success. Unlike managing tasks yourself or hiring in-house staff, I offer flexibility, extensive expertise, and no overhead costs. This allows you to focus on what you do best—teaching and growing your studio—while I handle the rest.